Client cases | They trust us

Vigilo NMS has been on the market for almost 10 years and offers a credible alternative to historical proprietary performance monitoring solutions. Its compliance with standards, its high modularity, its performance and its completeness are all specific features that make it a unique tool deployed in multiple sectors on medium-sized to very large fleets.

bank logo

Banking institution - France - Germany - Belgium - Italy

"Two main criteria led us to choose Vigilo NMS after extensive market research. Vigilo NMS is based on open-source components that share certain characteristics. The application is very modular and customizable, which has allowed us to adapt it to our environment. At the same time, Vigilo NMS offers all the functionalities necessary for a professional NOC capable of managing several tens of thousands of devices. To our knowledge, it is the only solution on the market that meets these two criteria."

Operations Manager

Context :

  • Search for an alternative and more open solution

Scope and volume :

  • 15,000 branches, 24,000 equipment, 265,000 indicators
  • Four regional data centres
  • Redundant architecture with load balancing
  • Configuration by automatic provisioning
  • Assistance with the deployment of the first pilots and then handling by the customer

Choice factors :

  • The completeness of the product
  • The autonomy of customer teams on the product
  • The effectiveness of support and maintenance
  • The ability to manage a very large fleet

logo Ministry of Defence

Ministry of the Armed Forces

Vigilo NMS has been selected by the Ministry of Defence for deployment on a highly secure and confidential system. As part of this project, the client also selected the Prelude SIEM offer from the Unity 360 pack.

Context :

  • Implementation of a convergent NOC / SOC solution on a set of Ministry of Defense sites

The objectives of the project :

  • Turnkey project: Plan, Deploy, Training and Serenity
  • Control and rationalize operating costs through NOC-SOC convergence
  • Increase the operational efficiency of systems
  • To be accompanied by a cybersecurity expert during changes in the scope of consolidation
  • Rely on a French and trusted partner in the field of cybersecurity

Vigilo's NMS differentiators :

  • Control and sovereignty of the software production chain
  • Functional richness
  • Man-Machine Interface available in French
  • Modularity and deployability in decentralized mode
  • Capacity to transfer skills to departmental teams
  • NOC-SOC convergence with the Unity 360 offer

Project volumes :

  • Target volume: 2500 equipments, 10 000 EPS
  • A highly sensitive and secure environment
  • Decentralized architecture, ability to cross diodes

The robustness and sovereign mastery of the solution were important factors in the customer's choice.

 

bank logo

Banking institution - Morocco

Contexte :

  • Search for a large park solution

Scope and volume :

  • Scope: 5000 branches, 3200 equipment, 26 200 services, 58700 indicators
  • Monitoring of about a hundred business services
  • Turnkey project: Plan, Deploy, Training

Choice factors :

  • Adaptability and associated services

Choice factors :

  • The completeness of the product
  • The autonomy of customer teams on the product
  • The effectiveness of support and maintenance
  • The ability to manage a very large fleet

 

energy sector logo

Energy Sector (industrial system)

Context :

  • Monotoof a control command system

Scope and volume :

  • The architecture is composed of three distinct zones of trust separated by security equipment
  • All monitoring platforms must be hypervised on a central console
  • Volumetry: 3 x 50 pieces of equipment, 300 checks
  • Project: Turnkey, training, maintenance and support

Choice factor :

  • The Vigilo NMS team's ability to adapt to a highly specific environment
  • The mapping interface that allows to represent "simply" the system architecture for "non-expert" operators
  • The ability of the Vigilo NMS Bus to transit through a diode and the experience of Vigilo NMS teams in this field

bank logo

Banking institution - France

Context :

  • Monitoring of bank branches connected via three different operators

Scope and volume :

  • Scope: 10,000 branches, 24,000 equipment, 265,000 indicators
  • ITIL operating environment
  • Connection with the ARS Remedy tool for provisioning and ticket management
  • Development above Vigilo NMS of a module for managing the quality of service of operators
  • Turnkey project; Plan, Deploy, Training, Maintenance

Choice factors :

  • Tool performance
  • Ability to develop specific modules (operator SLA management)

Choice factors :

  • The completeness of the product
  • The autonomy of customer teams on the product
  • The effectiveness of support and maintenance
  • The ability to manage a very large fleet